Fast Internet and reliable WiFi coverage are two of the most important amenities in a Vacation Rental home. That's why Beach Realty & Construction on the Outer Banks chooses to recommend Silicon Travel to their homeowners. Last fall their Marketing Coordinator, Brandi McMahan posted a blog specifically for homeowners pointing out the reasons why.
When it comes to making our guests' experience the best it can be, we hands-down recommend using Silicon Travel as your Internet Service Provider in your vacation rental home. -Brandi McMahan
3 Reasons Beach Realty & Construction Recommends Silicon Travel to Homeowners
Free Live Support for Guests and Homeowners
When the season starts on the Outer Banks and everyone is busy, the last thing property managers want to do is answer the phone to deal with Internet issues or sit on hold with a cable company. Silicon Travel's Internet Service comes with exemplary support via our toll-free number and email option. These options are displayed prominently alongside the login credentials for the wireless network in the home so any issues with the Internet can be addressed by contacting Silicon Travel’s highly trained Technicians. There are no phone trees and a real person answers the calls and emails.
Liability Protection & Branding
TripSí, Silicon Travel's WiFi Suite of Tools, has a built-in Terms of Service splash page and it appears when a guest logs onto the free WiFi. This branded page requires a few actions before they can proceed. Each guest must provide an e-mail address and agree to the Terms of Service. This adds a layer of protection for homeowners against illegal WiFi activity. The email addresses collected are added to a database that the property management company can use to build its email marketing list. Silicon Travel can also block Spy Cams & other rogue devices left in the home that aren’t registered as one of a homeowner's known devices.
Personalized Property Guide & Area Directory
Once logged on to the home's WiFi, your guests will be redirected to TripSí Guest, the digital guestbook. There it highlights the home’s amenities and helps the guest contact the property manager, request maintenance, checkout, rebook, discover the area, & more. The best part is that it is included with their Internet Service packages and there is no cost to the property management company.
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